Effortless, Compliant Telehealth Staffing
ScaleMD® connects telehealth innovators with our nationwide, physician-only network of multi-state licensed doctors. Scale with confidence, knowing every consultation is high-quality and fully compliant.
Our Clinical Staffing Solutions
Flexible, compliant, and high-quality physician networks designed to integrate seamlessly with your telehealth platform.
Asynchronous (Store-and-Forward) Telehealth
Perfect for direct-to-consumer (DTC) brands, our asynchronous solution allows patients to submit their information on their own time. Our physicians review and respond promptly, typically in under an hour, ensuring a convenient and efficient patient experience without the need for a live appointment.
- Rapid, sub-hour response times to meet patient expectations.
- Ideal for prescription refills, simple consultations, and follow-ups.
- Reduces operational costs and increases physician efficiency.
Synchronous (Live Video) Telehealth
For services requiring real-time interaction, our network provides on-demand or scheduled video consultations. We staff your platform with board-certified physicians ready to deliver high-quality, personable care for urgent needs, initial diagnoses, and in-depth consultations.
- 24/7/365 coverage for urgent care and immediate patient needs.
- Specialist access for mental health, dermatology, and more.
- Improves diagnostic accuracy and patient trust through face-to-face interaction.
Our Partnership Process
A streamlined, transparent process to launch and scale your clinical team.
Step 1: Discovery & Consultation
It begins with a conversation. We work closely with you to understand your clinical protocols, patient demographics, state coverage requirements, and desired service level agreements (SLAs).
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Step 2: Physician Matching & Credentialing
Our proprietary algorithm identifies the ideal physicians from our network. We handle the entire credentialing process, verifying licenses and backgrounds to ensure compliance and quality.
Step 3: Technical Onboarding & Training
We ensure your new clinical team is ready on day one, managing onboarding onto your EMR and providing comprehensive training on your specific workflows and clinical guidelines.
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Step 4: Launch, Monitor & Scale
Go live with confidence. We continuously monitor performance and quality metrics, and dynamically adjust your physician staffing to meet demand as you grow.
A True Partner in Telehealth Innovation
ScaleMD® was founded by healthcare professionals and technologists who saw a critical gap in the telehealth ecosystem: the need for a reliable, high-quality, and scalable clinical workforce.
We are not a temp agency; we are your strategic clinical partner. Our mission is to empower telehealth companies to deliver exceptional patient care by removing the complexities of physician recruitment, licensing, credentialing, and management. We believe that by providing the best doctors—trained in the nuances of "webside manner"—we can help you build the future of healthcare.
Ready to Scale Your Services?
Tell us about your telehealth goals. Our team will prepare a customized proposal outlining how ScaleMD® can provide the physician network you need to succeed.
Your Partner in Quality Care
"ScaleMD® has been instrumental in our expansion. Their physician network is not only extensive but also incredibly high-quality. The onboarding was seamless, and their team is always responsive."
Sarah Johnson
COO, Digital Health Inc.
Privacy Policy
Last updated: June 17, 2025
Please note: This is a template Privacy Policy. You should consult with a legal professional to ensure it is compliant and tailored to your specific business practices.
ScaleMD® ("we," "us," or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Scale-MD.com (the "Site").
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, company name, email address, and telephone number, and other similar data that you voluntarily give to us when you fill out our contact form or otherwise contact us.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Email you regarding your account or order.
- Respond to your inquiries and offer support.
- Request feedback and to contact you about your use of the Site.
- Send you a newsletter or other marketing materials.
- Compile anonymous statistical data for internal use.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and marketing assistance.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us.
Terms of Service
Last updated: June 17, 2025
Please note: This is a template Terms of Service. You should consult with a legal professional to ensure it is compliant and tailored to your specific business practices.
1. AGREEMENT TO TERMS
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and ScaleMD® (“we,” “us” or “our”), concerning your access to and use of the Scale-MD.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Site and you must discontinue use immediately.
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
3. USER REPRESENTATIONS
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Service; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.
4. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
5. SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Service; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your contributions or any portion thereof.
6. TERM AND TERMINATION
These Terms of Service shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON.
7. GOVERNING LAW
These Terms of Service and your use of the Site are governed by and construed in accordance with the laws of the State applicable to agreements made and to be entirely performed within the State, without regard to its conflict of law principles.
8. DISCLAIMER
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. LIMITATION OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us.